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I keep getting this error when trying to buy the bundle😕

Yes, I see that the payment arrived again to PayPal, but it’s not registering on itch.io. I will refund the payment, and please try to get in touch with Itch.io so they can assist you.

okay thanks 

Looks like the credit card payment worked. Not sure what was going on with PayPal. 

Yes, apparently the same thing happens in China. I don't know why, but thank you very much for the support. 🌟

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Hi, there was a problem when I purchased your bundle two days ago. The payee email on Paypal was l7***l@gmail.com. If that is your email please reply to my inquiry. Thanks!

If that is my email, tell me what happens, if I saw a payment on paypal is currently on hold that was for $19.99, is that you?

itch.io showed an error saying the payment process failed and the bundle was not added to my library, but Paypal charged the payment.

I contacted itch.io and they asked me to buy again and this time it worked. I told them to refund the first payment and am waiting for their reply.

I noticed that the first payment the payee showed up was your email, but the second time it was itch.io, so I wanted to confirm with you.

Your work is amazing but I had a bad experience with PayPal. Someone stole my credit card number and setup a fake PayPal account in my name. Then when I complained to PayPal they banned me from using PayPal. Is there any other way to pay?

I'm sorry to hear that, as far as I know there is only Paypal and another but, the other option I had never heard of so I don't know if I can recommend it, if you suffered a theft you can report it to Paypal and they will be able to help you.

Thank you for the quick reply. I did report the theft of my information to PayPal. First they banned me then they relented and I was able to expunge the fraudulent account. I know a few other sellers can take credit cards without using PayPal but I don't know how itch.io handles the setup and processing.

I had no idea, but I already added the option to pay with credit card, so if you are still interested you can buy it, I recommend you my $19.99 bundle because you get free updates until you reach 3000 vfx created by me.

Thank you very much. I purchased it as soon I I got the email.

Thank you for your support

Hello, i'm very like your arts! I can only use credit card payment, but I haven't seen credit card payment. Can you add credit card payment to your bundle? thanks!

I’m glad and appreciate that you’re interested. Currently, I’m only using PayPal. Since I’m not from the US, they deduct 30%, which is quite substantial. That’s why I prefer PayPal exclusively. If you’re still interested, creating a PayPal account is fairly straightforward, and I don’t think it’ll take you more than 10 minutes. 🌟🙌

Hi! This is utterly amazing! 

How do we exactly mention and credit you? And is crediting mandatory?

Hi!, it is not necessary to give credits, just buying it is already a thank you for my work.